Cultural Competency Training Certification

Each year, the New York State Department of Health requires EmblemHealth Enhanced Care (Medicaid Managed Care) and Enhanced Care Plus (HARP) participating providers and their staff who have regular and substantial contact with our members to complete cultural competency training. To satisfy this training requirement, providers and their staff must complete the U.S. Department of Health & Human Services e-learning program The Guide to Providing Effective Communication and Language Assistance Services and providers must submit the applicable certification below.

If you and your staff have already completed the training with another managed care plan, you and your staff are not required to complete the training again, however, you must certify training completion with EmblemHealth.

If you are an individual provider, click Individual Certification. If you are certifying on behalf of a group, click Group Certification. For group certification, a separate certification is required for each group/organization tax ID number (TIN).