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Member Support Services

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Make the Most of Your Plan

From important information to useful tools, find everything you need to stay informed and take advantage of your coverage benefits.

 

Know your rights

Member Rights and Responsibilities

Understanding your rights and responsibilities as a plan member can help you and us make the most of your membership. 

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Explore our new website

See What's New

We've made strides to help give you a new seamless digital experience. See what's new with our latest website updates.

Help and Support

Skilled Nursing Facility Quality Guide

Your Guide to Choosing the Right Facility

Payments and Accounts

Find all the information you need to know how to pay bills, get support, and access all of your plan benefits.

Member Rights and Responsibilities

Members have a right to know what to expect and also what we expect from them.

Grievances and Appeals

Find out how to file grievances and appeals, request coverage decisions and determinations, and more.

Consumer Protections

Learn about certain protections as well as what to do if you feel you have received a surprise bill.

Frequently Asked Questions

Have a question about how to use your EmblemHealth resources and tools? We've compiled a list of frequently asked questions from other members to help get the most out of your coverage.

Contact Us

Get in touch with EmblemHealth customer service, sales team, insurance providers.
Also of Interest: 
GHI HMO   |   Member Resources Forms, Documents, & More   |   Frequently Asked Questions