Thank you for being an active partner in caring for our members.
Much of what you do by phone or fax can be done faster and more securely through the provider portal. To streamline your transactions, we have begun enhancing our provider portal to allow you to:
- Share needed clinical information up front.
- Receive faster responses to your requests when you use the Submit Request button on the new screen.
Here are some other key features and improvements you may have missed. On the portal, you can:
- Attach files up to 25 MB in size to your preauthorization requests.
- Arrange for post-acute care services — such as admissions to skilled nursing facilities (SNF), inpatient rehabilitation, and long-term acute care facilities — and request home health care.
- See if payment was made on a claim, when and how payment was made, obtain copies of Explanations of Payments, and even create your own claims reports in Excel.
- Find a member’s Care Plan if they are in a Care/Case Management program.
EmblemHealth: Explore Now
Connecticare: Explore Now
