You have a busy practice to run, better things to do than wait on hold for a representative or send yet another fax because the previous one was illegible. You have patients to see, bills to pay, and you don’t need slow, antiquated processes getting in your way. We know. We don’t like faxing or calling, either. That’s why we built a secure, state-of-the-art provider portal (EmblemHealth/ConnectiCare) just for you.
Use the portal to get faster turnarounds and decisions, including:
- Check whether a procedure requires preauthorization and make or retrieve referrals for specialist care.
- Upload or add preauthorization documents to requests, either when you submit the request or later.
- Get utilization management letters, including approvals and adverse determinations for preauthorizations, for your EmblemHealth commercial and Medicaid members.
- Simply use the preauthorization’s Reference ID to search for the case and look in the UM Letters section at the bottom of the page to find the formal determinations.
- Submit new practice locations online in your Provider Profile*
- And much more.
