Temporary Change From 96 To 192 Hours for Saved Drafts

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Temporary Change From 96 To 192 Hours for Saved Drafts

09/20/2024

We hope you are seeing the benefits of our enhancements to the portal preauthorization request and emergent inpatient admission notification (request/notice) transactions. We appreciate the large attendance at our training sessions and hope that you will attend one of the up-coming sessions if you haven’t already attended one.

To give you some extra time to adjust your workflows and adapt to the new portal enhancements, we are temporarily extending the time frame for saving drafts from 96 hours to 192 hours.

TIP: Clicking the Submit Request button after you address required clinical information is required for the request/notice to submit for review. Otherwise, it will stay as an incomplete draft.

Submit request button in the portal for submitting an authorization request.
Provider Update