We work with providers every day across the health care community to offer our members an excellent health care experience. Some providers have developed programs with “concierge-level services” (our Concierge Programs page) to deliver an enhanced experience while both keeping care affordable and achieving clinical outcome goals. The following are just two such programs where our providers have rolled out enhanced services.
Outpatient surgical concierge program in NYC
Gramercy Surgery Center, an in-network, multispecialty outpatient surgery provider with locations in Manhattan and Queens, has developed a program that ensures EmblemHealth members have a dedicated, concierge-style outpatient team to improve both provider and member experience. Surgical specialties include:
| Bariatric | Brachytherapy | Breast Cancer |
| General Surgery | Gynecology | Ophthalmology |
| Orthopedic | Otolaryngology | Plastic and Reconstructive |
| Pain Management | Podiatry | Urology |
EmblemHealth members and providers have a dedicated email, concierge@gramercysurgery.com, telephone line (646-350-3335), and team ready to help patients navigate the process. For more information, see Concierge Program at Gramercy Surgery Center.
Total Joint Replacement Concierge Program
PrecisionCare Surgery Center and East Hills Surgery Center, part of Catholic Health on Long Island, have agreed to offer concierge-level services for EmblemHealth providers and members seeking outpatient total joint replacement services. View the following informational flyers to learn more about these programs:
PrecisionCare Surgery Center | East Hills Surgery Center.
We continue to seek out arrangements that deliver high-quality care for our members, improved access for providers, and a lower cost of care for all across our EmblemHealth and ConnectiCare service areas
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