EmblemHealth and ConnectiCare are offering eligible Medicare members new ways to stay compliant with their maintenance medication regimens. This is particularly helpful to members that are taking medicine for diabetes, cholesterol, or high blood pressure.*
The presorting packaging pharmacy, SortPak, can help our Medicare providers and members by organizing patient medication refills to support compliance, medication adherence, and medical safety.
SortPak’s services include:
- Coordinating prescription and nonprescription maintenance medication refills — up to a 90-day supply — to ensure member receives all medicines at one time.
- Sorting medications into individual pouches organized by the day and hour.
- Delivering medications to the member’s doorstep with no additional delivery cost.
- Conducting medication adherence assessments.
- Contacting prescriber(s) at least one month in advance to check on the need for refills and sending refill reminders to the members.
If you have a member who could benefit from this type of service, you can:
- Call: 877-570-7787
- Fax: 877-475-2382
- Send e-scripts using:
- NCPDP/NABP: 0524733
- NPI number: 1063407252
- Address: 124 S. Glendale Ave., Glendale, CA 91205
Free pill boxes
For your patients who may not need this level of assistance, we offer free pill boxes to everyone, regardless of coverage, to help them keep track of their medication doses.
Please share these web pages with your patients so they can have a pill box shipped to them. The pages also have a helpful video on medication adherence for your members.
Impact to quality
Medication adherence is not only critical for your patients’ health, but can also improve your performance rate for the following Quality measures:
- Medication adherence for cholesterol, diabetes, and hypertension.
- Consumer Assessment of Healthcare Providers and Systems (CAHPS).
- Transitions of care – medication reconciliation post discharge.
Note: Diabetes, hypertension, and cholesterol medication refills are eligible activities for certain qualifying D-SNP members under the EmblemHealth Medicare Rewards Program and ConnectiCare Member Rewards Program.
Please encourage your patients to take advantage of the support we offer. Watch the videos we have created and share them with your Medicare members.
EmblemHealth: View Page
ConnectiCare: View Page
*These three chronic conditions are considered triple-weighted Medicare Star measures.
JP66620 08/2024