Provider Portal: New! Live Agent Chat

We recently added a new chat feature to our provider portal. Now you can message with a Provider Customer Service Representative in real time while you are using the portal. Watch this video to learn more:

Reminder: Fax Lines To Be Disconnected May 2024

Starting May 1, 2024, we will disconnect the fax lines for preauthorization requests and concurrent reviews. Please start using the provider portal to submit your requests and supporting documentation. See the full announcements for more information (EmblemHealth | ConnectiCare).

JP 64661 02/2024