Effective June 1, 2023, Optum Care Network of Connecticut IPA, including ProHealth Physicians, will continue to participate in our network but will no longer be the managing entity for any ConnectiCare Medicare Advantage members. Also, Optum Care will no longer perform utilization management (including pharmacy) or case management for these members.
Beginning June 1, 2023, medical authorization requests for Medicare Advantage members must be sent to ConnectiCare through our secure provider portal. Pharmacy authorization requests must be sent to our applicable pharmacy contacts.
Affected members will receive a new member ID card. Please refer to the back of the ID card for information on authorization requests (including pharmacy).
If you have questions, call ConnectiCare Medicare Provider Customer Service at
877-224-8230. Our hours are 8 a.m. to 6 p.m., Monday through Friday. A representative will be happy to help.
JP 62160 05/2023