Starting Jan. 1, 2025, Medicaid and HARP members can connect to organizations in their community that provide services to help with housing, food, transportation, and care management through a regional social care network (SCN).
Through these SCNs, members can meet with a social care navigator who can check if they qualify to receive services. Members may qualify for more than one service, depending on their situation. Primary care providers should screen their patients for eligibility for SCN services.
These services include:
- Housing and utilities support:
- Installing home modifications like ramps, handrails, and grab bars to make their home accessible and safe.
- Repairing and fixing water leaks in the home to prevent mold from growing.
- Sealing holes and cracks to prevent pests from entering their home.
- Providing an air conditioner, heater, humidifier, or dehumidifier to help improve ventilation in their home.
- Helping to find and apply for safe and stable housing in the community.
- Nutrition support:
- Getting help from a nutrition expert to guide and support in choosing healthy foods to meet health needs and goals.
- Getting prepared meals, fresh produce, or grocery items delivered to their home for up to six months. These food items will be tailored to their specific health needs.
- Providing cooking supplies like pots, pans, microwave, refrigerator, and utensils to prepare meals.
- Transportation services:
- Helping to get public or private transportation to places approved by the SCN such as: going to a job interview, parenting classes, housing court to prevent eviction, local farmers markets, and city or state department offices to obtain important documents.
- Care management services:
- Getting help with finding a job or job training program, applying for public benefits, managing your finances, and more.
- Getting connected to services like childcare, counseling, crisis intervention, health homes program, and more.
For more information visit Social Care Initiatives. Questions can be direct to EmblemHealth provider portal message center or the Bureau of Social Care and Community Supports at sdh@health.ny.gov.
JP 64624 12/2024