Speak with a specialist from 8 a.m. to 6 p.m., Monday through Friday.
Renewing Your Health Insurance Coverage
Don’t Lose Your Coverage
Essential Plan, Medicaid, Child Health Plus, and Health and Recovery Plan (HARP) members must renew coverage every year.
We’re here to answer any questions you may have and help you complete the renewal process. There are three easy ways to get in touch.
We’re here to answer any questions you may have and help you complete the renewal process. There are three easy ways to get in touch.
Frequently Asked Questions
Get the answers you need to stay covered.
NY State of Health may ask Essential Plan members for immigration status documents or other information to maintain eligibility and coverage. View our helpful list of immigration status documents to learn more.
Need help? We can answer any questions you may have and help you complete the renewal process.
Essential Plan, Medicaid, Child Health Plus, and HARP members must renew coverage every year. Your renewal date depends on when your current coverage period ends.
You will receive a renewal notice by mail or email when it’s time to renew coverage for yourself or your child. The notice will be sent to you 45-90 days before your renewal date. You will also receive updates and reminders about renewing your plan in the EmblemHealth member portal so be sure to register.
View a sample timeline in our helpful renewal checklist. In the meantime, please make sure your address, phone number, and other contact information are up to date with EmblemHealth and NY State of Health to ensure you receive your notice on time.
If you don’t renew on time, you will lose your EmblemHealth insurance and may experience a gap in coverage.* It’s important to renew by the deadline, so call us today. We’re here to assist you every step of the way.
*Medicaid and Child Health Plus members have continuous coverage from ages 0-6. Some exceptions may apply.
You’ll need to review and update the information you provided in your last application to make sure everything is correct. This may include information about your income, family size, and current health coverage. You may also be asked to provide some documentation. Please see our renewal checklist for more information.
Anytime throughout this process you may call EmblemHealth for help at 888-432-8026 (TTY: 711) from 8 a.m. to 6 p.m., Monday through Friday.
If you enrolled through NY State of Health, you can complete your renewal online by signing in to your account at nystateofhealth.ny.gov. You can also renew by phone through NY State of Health’s Customer Service Center at 855-355-5777 (TTY: 800-662-1220).
We’re here to help! You can speak with an EmblemHealth specialist anytime throughout this process for help renewing your plan. We’re available at 888-432-8026 (TTY: 711) from 8 a.m. to 6 p.m., Monday through Friday.